Our primary goal is for you to enjoy the products you order from King Rings. Please take care to size yourself accurately (see our Sizing Guide) which may involve simple measurement and/or purchase of Sizing Rings. Taking these steps will help you purchase our exceptional rings with confidence.
Member Rings: All unopened c-rings* can be returned for a full refund within 30 days of purchase. The rings are shipped in clear polyurethane bags and must be returned in their original packaging (still sealed) and undamaged to qualify for refund. For hygienic and safety reasons we cannot accept unsealed c-rings for return and will not make exceptions. While seemingly strict, this policy also assures our customers (you!) of receiving previously untouched product.
Finger Rings: All finger rings can be returned for refund or exchange within 30 days of purchase. Rings must be undamaged to qualify for refund.
All rings are warrantied for six months from date of purchase against manufacturer defects though we truly believe they will last a lifetime if cared for. We would say three lifetimes but then that raises the awkward consideration of inheritance. You will love your King Ring Member Ring but we can’t say the same for your son or grandson. But seriously, we offer a quality product we are very proud of and think if there are manufacturing issues they’ll be evident pretty quickly.
You must e-mail and receive a confirmed e-mail back from King Rings prior to returning any item. Items that have not been pre-authorized may be refused. Authorized non-warranty returns must include all original packaging and inserts. Initiate return request by sending email with your original order number to returns@king-rings.com.
Cost of non-warranty return shipping and insurance is your responsibility. We try our best to get you the perfect ring on the first try and even provide financial incentive to use our fool proof Sizing Rings. Please order carefully.
*3D printed Sizing Rings are not eligible for refund or exchange.
By placing your order with King Rings, you certify that you have read and accept our return policy.